Think it’s possible to make hospital visits hassle-free? GE does.

Hospital Quest Winners

1. • 

     1. Russ Graney

   • 

     1. Mike Galbo

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     1. Janan Rajeevikaran

   Integrated with the discharge management process, this app automatically generates lists of available post-acute care providers. This minimizes administrative tasks for social workers and enables them to devote more time to patients.
2. • 

     2. Sabrina Casucci, Dapeng Cao, Theresa Guarrera, David Lavergne, Nicolette McGeorge, Judith Tiferes Wang, and Yuan Zhou (Buffalo, NY, USA)

   This app provides a mobile solution to the complex problems of discharge management. By supporting better communication throughout the discharge management process, it introduces patient and caregiver choice into the discharge discussion and supports timely communication between the hospital care team and community based care providers.
3. • 

     3. Dr Philip Xiu

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     3. Ivan Wong

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     3. Alex Fargus

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     3. Dr Alain Vuylsteke

   This app enables a more efficient approach to managing porter resources in a care facility, dispatching porter resources to the areas of greatest need. 
4. • 

     4. Jon Gautsch

   By grouping primary care physicians by “permission levels” and patients with a “priority score,” this app is designed to streamline scheduling between primary care physicians and specialists. This allows specialists to schedule more referrals from physicians whose referrals lead to the most surgeries and ultimately, more profit for specialty offices.
5. • 

     5. Mark Kizelshteyn

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     5. Molly Lafferty

   This app facilitates the communication of discharge instructions in a visual, plain-language manner, helping patients to better follow with their post-discharge care plan.
6. • 

     6. Matt Scantland

   This app streamlines the medication pre-authorization process by consolidating and automating requests from health plans and delivering the information to care providers.
7. • 

     7. Chris Nunes

   This tablet-based app delivers a robust set of tools to patients, allowing them to interface with the hospital to learn more about their care, understand ownership of their own health and records, participate in quality and error control, and provide feedback on their experience.
8. • 

     8. Kerry McLuckie

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     8. Colin N. Young

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     8. Catharine G. Clark

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     8. David Clark

   This app provides workflow checklists for standard healthcare procedures to improve operational flow, provide vital information for the patient and hospital staff, reduce mistakes and improve the patient experience.
9. • 

     LSU. Scott Keisler

   This idea focused on increasing the use of geographic information and technologies to improve scheduling.

Think it’s possible to make hospital visits hassle-free? GE does.

Despite every good intention, far too often, frustration and confusion are common reactions to a hospital visit. Many factors must come together to avoid things like long wait times, poor communication, repetitive paperwork, procedure delays, damaged or lost equipment, delayed discharge, and more. It is estimated that there is $100 billion wasted annually in healthcare inefficiencies, distracting facilities from their primary focus ‐ patient care.
Now more than ever, we have the ability to improve on the efficiencies within hospitals. Think you’ve got the cure?

Your challenge:  Contribute to the design of the ultimate patient experience.

While medicine should be left to the professionals, many aspects of hospital operations are ripe for rethinking. In this Quest, focus on operational (non-medical) solutions that can promote an improved health care system experience for patient and family.